The Monthly Package includes and is limited to the services
listed below. Note that any additional
property services, consumables or goods supplied in respect of or arising
from the Monthly Package shall be treated
as Custom Services.
- EPM will provide a centralized billing service whereby,
at the Client’s request, EPM will pay bills
and accounts in respect of third parties on behalf of the Client.
EPM will maintain detailed digital
records of all payments made and retain original documents for
- Full internal house cleaning and airing – twice per calendar month
consumables used are included at no additional charge.
- Gardening service
- EPM will maintain any swimming pool at the Property. Any parts
or consumables supplied are
excluded and will be treated as Custom Services.
- EPM will produce and send the Client a report of the status
of the Property twice per calendar
month. The report shall include digital photos and will highlight
any issues the Client may wish
addressed or remedied.
- EPM undertakes to visit the Property to examine any issue
raised by the Client as soon as
- Key holding service (for home, vehicles, etc.).
- High-level house and property walk-through (weekly).
- EPM will be in direct contact with the Property’s alarm company.
EPM will be informed
immediately should the alarm be activated for whatever reason.
EPM will perform a simple
burglar alarm test fortnightly and report any incidents to the
- Light bulb, time-switch and plumbing (drains, taps) checks – once
per calendar month.
- Mail collection, processing, filing and forwarding services.
- Automatic activation / de-activation of newspapers and magazine
- Electricity requirement management.
- Proactive notification of home maintenance requirements with
- Open and close service:
- Pre-vacation clean and preparation
- Preparing/storing beds, bathrooms, outdoor furniture, shutters
- Groceries / shopping / fresh flower arrangements
- Post-vacation clean, laundry, ironing and lock-up
- Vehicle battery, oil, water and tyre pressure check
- Vehicle battery connect (arrival) and disconnect (departure)
- Geyser and gas cylinder activation (arrival) and de-activation
- Short-term or long-term rentals
- Property renovation, repair and maintenance projects
- Specialized gardening service and in-door plant care
- Inventory assessment and replacement
- Arranging vehicle servicing, repairs, .licensing, etc
- Security and response services
- Plumbing and electrical services
- Refuse and rubble removal
Food and Entertainment Services:
- Fridge, liquor and pantry stocking service
- Flower deliveries
- Catering services, in-house chefs, meal provision and butlerservices
- DVD & Video Hire
- Satellite TV – smart card provision
- Equipment hire
- Day trip planning
- Airport pick-up and drop-off, transport solutions, chauffeurservices
- Cellular phone and airtime provision
- Domestic appliance servicing and repairs
- Secretarial services
- Aupair services
- Frail care services, body guarding services
- Gift services
- Healthcare services
- Dry-cleaning and laundry services